Terms of Use

Use of the HCK website constitutes acceptance of our Terms of Use. We encourage you to read the following information carefully.

trademark

HCK and other trademarks displayed on our website are the property of HCK. Use of these trademarks and brand appearance is prohibited when used in connection with the sale of any product that is not HCK's, in any manner intended to discredit HCK, or in any manner that is likely to cause confusion among our customers.

copyright

All content on this website is the exclusive property of HCK. This content includes text, graphics, logos, icons, images, audio and video clips, digital downloads, and software. Our content is protected by U.S. and international copyright laws, and we reserve all rights therein. In the event of a dispute or infringement, we will vigorously defend our rights in such material.

protecting your account

Some areas of this website require the use of usernames and passwords. You are responsible for protecting your unique username and password and agree to be responsible for all activities that occur under your user account.

License and Website Access

HCK grants you (the user) a limited license to access this site and make personal use of it. This license does not include the right to download any material (other than routine page caching) or to modify any material without HCK's express written consent. This license excludes downloading or collecting logos, product descriptions, prices, text, graphics, audio and video clips and/or copying account information. This site or any portion of this site may not be reproduced, copied, sold, visited, or otherwise exploited for any commercial purpose without HCK's express written permission. You are prohibited from using any meta tags or other hidden text utilizing HCK's name or trademarks without HCK's express written consent. Any unauthorized use of this site voids HCK's limited license.

User-Submitted Content

When you upload content to this website or otherwise submit material (including, but not limited to, photographs and testimonials), you grant HCK and its affiliates a non-exclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. By submitting, you represent and warrant that you own or control all of the rights to the content you post; that the content is accurate; that use of the content you provide does not violate this policy and will not cause injury to any person or entity; and that you will indemnify HCK or its affiliates for all claims arising from the content you provide. HCK reserves the right to remove any content in its sole discretion.

limitation of liability

This website is provided by HCK on an "as is" and "as available" basis. HCK makes no warranties, express or implied, as to the operation of the website or the content contained therein. You expressly agree that use of store.hck-cool.com is at your own risk. HCK cannot guarantee that this website, our servers, or email communications are free of viruses. HCK will not be liable for any damages of any kind arising from the use of this website, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

product prices and other errors

We have made every effort to display as accurately as possible the colors and features of our products on the website. Occasionally information on our website may contain typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing and availability. HCK reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order).

Prices and availability of products and services are subject to change without notice. We reserve the right to withdraw any stated offer and to correct any errors, inaccuracies or omissions, even after an order has been placed and regardless of whether the order has been confirmed and your credit card has been charged. If your credit card has already been charged and we cancel your order, we will refund the amount to your credit card. The policies of each bank will determine when this amount will be credited to your account.

user accounts

Use of certain features on the Site requires the creation of an account ("Account") and the submission of personal information (including the creation of a username and password to access the Account). The Site's privacy practices are set forth in the Site Privacy Policy, which is hereby incorporated by reference. We have no obligation to verify the actual identity or authority of any person using your Account. We reserve the right, in our sole discretion and without prior notice, to suspend or terminate your Account or restrict your access to part or all of the Site for any reason.

orders

You may only order products from our website if you are the age of majority in your jurisdiction. You agree to pay the prices for your purchases in full, plus any applicable taxes. Certain products and services that you may purchase or download through the website may be subject to additional terms and conditions that will be presented to you during the purchase or download process.

By ordering products through the Site, you agree to these Terms and Conditions as well as all other terms and conditions contained on the Site, including but not limited to the shipping policy, refund and exchange policy, warranty terms, etc.

order acceptance

Receipt of an order confirmation email does not constitute acceptance of an order or confirmation of an offer to sell. HCK reserves the right to refuse any order you place through the Site. We may, in our sole discretion, limit or cancel quantities of Products purchased per person, per household or per order. These restrictions may include orders placed under the same account, credit card, email address, or with the same discount code, billing or shipping address. In the event that we make a change to or cancel an order, we will attempt to contact you using the email and/or billing address/phone number provided at the time of purchase. Verification of information may be required before accepting an order.

You may not resell any products or services purchased through any of the Sites for commercial purposes. If, in our sole discretion, an order appears to have been placed by dealers, resellers, distributors, or any other unauthorized party, we may limit or prohibit fulfillment of that order.

By purchasing from store.hck-cool.com, you agree that we may share information about you and your transaction with other parties for a variety of purposes. This may include (without limitation) processing your transaction, operating our fraud prevention program, collecting unpaid debts, and obtaining credit card authorization. Our policies regarding the collection and use of information are set forth in the Site's Privacy Policy.

redemption of free items and discount offers

From time to time, HCK offers its customers special offers and discount codes that can be used in connection with this website. These offers are often disseminated through this website and by email to those who have registered for our email newsletter. They are sometimes published on our website store.hck-cool.com or announced through other communication channels in connection with the promotion of the HCK product collection, including radio and television broadcasts, Internet forums and various online websites.

We encourage our customers to redeem these special offers, but respectfully request that you do not take advantage of them. HCK will determine, at its sole discretion, whether all purchase criteria are met to qualify for the stated discount or free product. If you manage to bypass this website's security systems and receive multiple free items with your order, we will, at our sole discretion, remove any additional free items from your order or cancel the order in its entirety. You will be notified of any changes to your order via the phone number or email provided when placing your order.